We run a comprehensive programme of training workshops specifically designed for voluntary and community organisations.


Upcoming courses / workshops


Wednesday 21st April 10:00 - 14:00


Safeguarding Adults at Risk - Level 1


This course is for new staff and volunteers working in a voluntary sector social care environment who have not attended safeguarding adults course yet. 

It is also relevant to those who haven't attended this course in the past 2 years and need a refresher.


Course content

What is Safeguarding? Safeguarding duties and responsibilities

How to define an Adult at Risk

How to identify if an adult is at risk of being abused or exploited

The Care Act  2014 & the HCC multi-agency policy and procedures

Who to talk to and what to do if you have concern




Thursday 22nd April 10:00 - 12:30


Managing aggressive and confrontational behaviour at the workplace


For anyone who faces or may face verbal or physical aggression at work, whether face to face, over the phone, or online


Course content

Reasons for aggression

Early warning signs

Techniques to defuse aggression

Relevant policies


Participants work through different scenarios, to defuse aggressive behaviour using body language, words and phrases that de-escalate the situation





Wednesday 28th April 10:00 - 12:30


Social Media Made Easy


Staff and volunteers who are aiming to develop their digital communication skills. 

It is intended to help those who are already familiar with social media channels and uploading content, but are unsure how best to use it for maximum engagement.


Course content:

Understand the various social media platforms (Facebook, Twitter, Instagram and LinkedIn etc) and who they attract

How to post meaningful and interesting content

Understanding the effectiveness of your social media channel

How to manage your time effectively when using social media


You can find all our currently available Training courses on the Calendar Tab.

Please note Terms and Conditions apply for all training courses.

See our Event and Training Booking Terms and Conditions for more details.