We run a comprehensive programme of training workshops specifically designed for voluntary and community organisations.
Upcoming courses / workshops
Wednesday 21st April 10:00 - 14:00
Safeguarding Adults at Risk - Level 1
This course is for new staff and volunteers working in a voluntary sector social care environment who have not attended safeguarding adults course yet.
It is also relevant to those who haven't attended this course in the past 2 years and need a refresher.
What is Safeguarding? Safeguarding duties and responsibilities
How to define an Adult at Risk
How to identify if an adult is at risk of being abused or exploited
The Care Act 2014 & the HCC multi-agency policy and procedures
Who to talk to and what to do if you have concern
Thursday 22nd April 10:00 - 12:30
Managing aggressive and confrontational behaviour at the workplace
For anyone who faces or may face verbal or physical aggression at work, whether face to face, over the phone, or online
Reasons for aggression
Early warning signs
Techniques to defuse aggression
Participants work through different scenarios, to defuse aggressive behaviour using body language, words and phrases that de-escalate the situation
Wednesday 28th April 10:00 - 12:30
Social Media Made Easy
Staff and volunteers who are aiming to develop their digital communication skills.
It is intended to help those who are already familiar with social media channels and uploading content, but are unsure how best to use it for maximum engagement.
Understand the various social media platforms (Facebook, Twitter, Instagram and LinkedIn etc) and who they attract
How to post meaningful and interesting content
Understanding the effectiveness of your social media channel
How to manage your time effectively when using social media
You can find all our currently available Training courses on the Calendar Tab.
Please note Terms and Conditions apply for all training courses.
See our Event and Training Booking Terms and Conditions for more details.