Having joined the service as Support Coordinator, covering Watford, Three Rivers, Dacorum, St Albans and Hertsmere back in July 2020, Kim was promoted to Reach Out Manager in April 2025. Before joining NH&SCVS Kim worked in customer service for 15 years, before deciding on a career change into the care sector, gaining experience in a domiciliary and in a care home setting. Her previous job was coordinating activities in a dementia care home, where she found a love of learning and helping people with dementia.
